Privacy Policy

1. Introduction

Anjel Jewelry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anjeljewelry.co or make a purchase from us.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Newsletter email subscriptions (voluntarily provided)
• Details of an item you leave with us for repair or appraisal
• Communications with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Browsing behavior and pages visited
• Cookies and similar tracking technologies

3. How We Use Your Information

4. Information Sharing

We may share your information with:

5. Cookies and Tracking

Essential cookies keep the site working and are always on. Analytics and advertising cookies, meaning Google Analytics 4 and the Meta Pixel, load only after you accept them. Choosing Essential Only means those scripts are never added to the page at all.

You can change your choice at any time using the Cookie Preferences link in the footer.

6. How Long We Keep Information

We keep enquiries and service records for as long as we need them to carry out the work, handle any follow-up, and meet our tax and legal obligations. Newsletter subscriptions are kept until you unsubscribe. If you would like your information removed sooner, contact us using the details below.

7. Your Rights

Depending on where you live, including under the Virginia Consumer Data Protection Act and under California and EU law, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Opt out of targeted advertising
• Receive a copy of the information you gave us
• Appeal if we refuse a request

To make a request, email us with the subject line Privacy Request using the address in the next section. We will respond within 45 days, and we will not treat you differently for exercising these rights.

8. Security and Children

Information submitted through this site is stored with Google Firebase and access is limited to store staff. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This site is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.